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A TransLink Expert talks about the peculiarities of the negotiation process |
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A TransLink Expert talks about the peculiarities of the negotiation process
TransLink continues its cycle of programs under the general title Language of Communication, which is part of the Day After Day rubric on the
Moscow Speaking radio station (92.0 FM). The latest in a series of discussions with the communications expert was held on 5 March at 19.30.
The guest was Andrei Yefimkin, Head of TransLink's VIP Client Relations Department. He spoke about the art of conducting negotiations and the peculiarities
of various situations. How does one make a favorable impression in the first 30 seconds of the meeting? How does one attract and retain the other
person's attention? Is it possible to maintain equal status with the other person in any situation?
As usual, calls from listeners were taken. Andrei Yefimkin answered many questions concerning the subtleties of conducting negotiations based on his
own experience. For example, he advised listeners on what to do if an opponent assumes a condescending tone, emphasizing his or her seniority in terms
of age. Attention was also paid to the meanings of words and language in the negotiation process.
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